This is a full-time role combining social media management with customer service support and community building. This job offer is for someone who truly lives and breathes conscious marketing, storytelling, and community connection.

We are looking for a highly motivated, creative, intuitive communicator who turns content into meaningful conversations and engagement into genuine connection. You are the golden link between our brand and our community. Someone who not only manages platforms but truly lives for holistic wellness, plant medicine, and the Herbal Cacao vision.

You thrive on building relationships, understand our customer deeply, and feel part of the heartbeat of Herbal Cacao’s journey.

Key Responsibilities

Social Media Management

• Daily posting on Instagram storyline and social media cross-sharing
• Repurpose content creatively for TikTok, Pinterest, and LinkedIn, adding platform-specific strategy and innovation.
• Transform founder-written blogs into captivating visual and written stories for all social media channels
• Pinterest: Set up, manage, and create a growth strategy (pins repurposed from blogs and visuals).
• Stay on top of marketing trends, social media algorithms, and emerging AI tools to keep Herbal Cacao at the forefront of authentic, heart-led marketing.

Community Engagement

• High-level daily interaction across all social media platforms. Responding to all comments, DMs, and messages within 24 hours.
• Build trust and genuine relationships with our community through storytelling, transparency, and care.
• Proactively identify opportunities to amplify our voice, collaborations, UGC features, and partnerships.
• Use engagement tools and software to enhance connection while keeping communication personal and authentic.

Customer Service (2x per week)

• Respond to customer emails and inquiries with warmth, clarity, and professionalism.
• Manage daily orders and ensure seamless internal communication between customer experience and marketing.
• Anticipate customer needs, you understand what they want, need, and feel.
• Share community feedback and FAQs with the team.

Creative Marketing & Analysis

• Plan and schedule content in alignment with our brand calendar.
• Analyze performance metrics and share insights and actionable improvements monthly in a detailed report  (growth, reach, engagement, conversions).
• Suggest new creative formats, campaign ideas, and opportunities for organic growth.
  
  

Who You Are

• Independent, proactive, and results-driven.
• A heart-led communicator who loves building meaningful community relationships.
• Deeply aligned with holistic wellness, plant medicine, and conscious living.
• Passionate about both the creative and analytical sides of social media.
• Highly organized, independent, and proactive. A self-starter who thrives with freedom and purpose.
• Analytical mindset, comfortable with platform metrics and optimization.
• Skilled in copywriting, storytelling, and video content creation (Reels/TikTok/YouTube).
• Tech-comfortable and open to leveraging tools and AI to enhance performance and outreach.
• Driven by authenticity, curiosity, and a desire to grow together with Herbal Cacao.

What We Offer

• A full-time contract, with a 3-month probation period based on set KPIs.
• A chance to co-create with a purpose-driven, conscious brand.
• Flexible, remote-friendly work environment.
• Space for creativity, growth, and contribution to a holistic wellness movement.
• Deep involvement in Herbal Cacao’s evolution, you’ll be part of the journey, not just the marketing.

✨ If you feel called to walk this path with us, bringing your creativity, strategy, and heart to Herbal Cacao’s mission, we would love to connect with you.

✨Wir expandieren nach Italien – und suchen einen leidenschaftlichen, unternehmerisch denkenden Partnership & Operations Manager, der uns dabei hilft, Wurzeln zu schlagen.

Und wenn Sie eine tiefe Liebe für zeremoniellen Kakao, natürliches Wohlbefinden und eine Verbindung zum Herzen haben und begeistert sind, das Wachstum einer heiligen Bewegung in Italien zu unterstützen, laden wir Sie ein, Teil unserer Mission zu werden.

▫️ ▫️ ▫️ ▫️ ▫️

🌱 Was Sie tun werden

• Sie werden eine Schlüsselrolle bei unserer europäischen Expansion spielen.
• Ihre Hauptverantwortung besteht darin, starke B2B-Beziehungen mit entsprechenden Einzelhändlern, Wellnessstudios, ganzheitlichen Praktikern und Gastgewerbepartnern in ganz Italien zu identifizieren und aufzubauen.
• Sie unterstützen außerdem die anfänglichen Vorarbeiten für den Aufbau unserer Geschäftstätigkeit im Land und tragen dazu bei, eine reibungslose und nachhaltige Präsenz vor Ort aufzubauen.

🔥 Hauptverantwortlichkeiten

• Neue Partnerschaften entwickeln:
  Recherchieren, kontaktieren und integrieren Sie proaktiv Fachhändler, Einzelhändler, Vermittler und Wellnessbereiche, die mit der Mission von Herbal Cacao übereinstimmen.
• Unterstützung der Einrichtung lokaler Vorgänge:
  Unterstützen Sie uns bei der Organisation der Logistik und des Betriebs unserer Niederlassung in Italien – von der Ermittlung potenzieller Erfüllungsoptionen bis hin zur Beratung zu lokalen Prozessen.
• Als Markenbotschafter fungieren:
  Repräsentieren Sie Herbal Cacao mit Authentizität und Integrität in Italien und pflegen Sie Beziehungen, die über das Geschäftliche hinausgehen – basierend auf gemeinsamen Werten und gegenseitigem Wachstum.
• Zusammenarbeit mit dem HQ-Team:
  Arbeiten Sie eng mit unserem niederländischen Team zusammen, das sich weiterhin um Kundenservice, Marketing und andere wichtige Aufgaben kümmert. Ihr Schwerpunkt liegt auf dem Aufbau von Partnerschaften und der lokalen Basisarbeit.
• Markteinblicke teilen
  Geben Sie Feedback und Einblicke in den italienischen Markt, um maßgeschneiderte Angebote und eine tiefere kulturelle Verbindung zu unterstützen.
  
  

🌟 Was wir suchen

• Fließende Italienisch- und Englischkenntnisse (mündlich und schriftlich)
• Sitz in Norditalien (vorzugsweise im Raum Mailand) mit ausgeprägtem Verständnis der lokalen Wellness- und bewussten Geschäftslandschaft
• 2- bis 3-mal pro Woche verfügbar, einschließlich der obligatorischen Teambesprechung am Montag
• Führerschein und Zugang zu einem Auto – unerlässlich, um Partner persönlich zu treffen und lokale Möglichkeiten zu erkunden
• Vorherige Erfahrung im B2B-Vertrieb, der Entwicklung von Partnerschaften oder der Markenerweiterung
• Unternehmerische Denkweise: Eigeninitiative, Eigeninitiative und der sichere Umgang mit Unklarheiten
• Leidenschaft für heilige Pflanzenmedizin, zeremoniellen Kakao, ganzheitliche Gesundheit oder indigene Weisheit
• Hervorragende Kommunikationsfähigkeiten und Fähigkeiten zum Aufbau von Beziehungen
• Bequemes und unabhängiges Arbeiten aus der Ferne, während Sie mit unserem Kernteam in Verbindung bleiben

⚡️ Was wir anbieten

• Eine zielorientierte Rolle in einem von Herzen geführten, wachsenden Unternehmen
• Die Möglichkeit, ein grundlegender Teil unserer italienischen Expansion zu sein
• Flexible Teilzeitarbeitszeit (zu Beginn ca. 10–15 Stunden/Woche)
• Kostenloser Zugang zu unserer Community-Plattform und den heiligen Kakao-Lehren
• Zusammenarbeit mit einem kleinen, werteorientierten Team
• Potenzial, in eine langfristige Rolle mit mehr Verantwortung hineinzuwachsen

Freiberufliche Tätigkeit | Remote: (mit Sitz in Italien) | Start: Sobald die ausgerichtete Seele gefunden ist

✨ We are expanding to Germany and we’re looking for a passionate, entrepreneurial Partnership & Operations Manager to help us plant roots.

If you have a deep love for ceremonial cacao, natural wellness, and heart-led connection, and are excited to support the growth of a sacred movement in Germany, we invite you to be part of our mission.

▫️ ▫️ ▫️ ▫️ ▫️

🌱 What You’ll Do

• You will play a key role in our European expansion.
• Your main responsibility will be to identify and establish strong B2B relationships with aligned retailers, wellness studios, holistic practitioners, and hospitality partners across Germany.
• You will also support the initial groundwork for our operations setup in the country, helping to build a smooth and sustainable local presence.

🔥 Key Responsibilities

• Develop New Partnerships:
  Proactively research, contact, and onboard aligned stockists, retailers, facilitators, and wellness spaces that resonate with the Herbal Cacao mission.
• Support Local Operations Setup:
  Assist in organizing logistics and operations for our German presence, from identifying potential fulfilment options to advising on local processes.
• Act as Brand Ambassador:
  Represent Herbal Cacao with authenticity and integrity in Germany, nurturing relationships that go beyond business, rooted in shared values and mutual growth.
• Collaborate with HQ Team:
  Work closely with our Dutch team, who will continue to handle customer service, marketing, and other key operations. Your focus will be partnership-building and local groundwork.
• Share Market Insights
  Provide feedback and insights into the German market to support tailored offerings and a deeper cultural connection.
  
  

🌟 What We’re Looking For

• Fluency in German & English (spoken and written)
• Based in Germany (preferred Berlin area) with a strong understanding of the local wellness & conscious business landscape
• Available 2 /3 times a week including Monday mandatory team meeting 
• Driver’s license and access to a car is essential for meeting partners in person and exploring local opportunities
• Previous experience in B2B sales, partnership development, or brand expansion
• Entrepreneurial mindset: self-starter, proactive, and comfortable navigating ambiguity
• Passion for sacred plant medicines, ceremonial cacao, holistic health, or Indigenous wisdom
• Excellent communication & relationship-building skills
• Comfortable working remotely and independently while staying connected to our core team

⚡️ What We Offer

• A purpose-driven role in a heart-led, growing company
• The opportunity to be a foundational part of our German expansion
• Flexible, part-time hours (approx. 10-15 hours/week to start) - more as we grow
• Free access to our Community platform & sacred cacao teachings
• Collaboration with a small, values-aligned team
• Potential to grow into a long-term role with more responsibilities 

Freelance Role | Remote: (Germany-based) | Start: As soon as the aligned soul is found

✨ We are expanding to Spain and we’re looking for a passionate, entrepreneurial Partnership & Operations Manager to help us plant roots.

If you have a deep love for ceremonial cacao, natural wellness, and heart-led connection, and are excited to support the growth of a sacred movement in Spain, we invite you to be part of our mission.

▫️ ▫️ ▫️ ▫️ ▫️

🌱 What You’ll Do

• You will play a key role in our European expansion.
• Your main responsibility will be to identify and establish strong B2B relationships with aligned retailers, wellness studios, holistic practitioners, and hospitality partners across Spain.
• You will also support the initial groundwork for our operations setup in the country, helping to build a smooth and sustainable local presence.

🔥 Key Responsibilities

• Develop New Partnerships:
  Proactively research, contact, and onboard aligned stockists, retailers, facilitators, and wellness spaces that resonate with the Herbal Cacao mission.
• Support Local Operations Setup:
  Assist in organizing logistics and operations for our Spanish presence, from identifying potential fulfilment options to advising on local processes.
• Act as Brand Ambassador:
  Represent Herbal Cacao with authenticity and integrity in Spain, nurturing relationships that go beyond business, rooted in shared values and mutual growth.
• Collaborate with HQ Team:
  Work closely with our Dutch team, who will continue to handle customer service, marketing, and other key operations. Your focus will be partnership-building and local groundwork.
• Share Market Insights
  Provide feedback and insights into the Spanish market to support tailored offerings and a deeper cultural connection.
  
  

🌟 What We’re Looking For

• Fluency in Spanish & English (spoken and written)
• Based in Spain with a strong understanding of the local wellness & conscious business landscape
• Available 2 /3 times a week including Monday mandatory team meeting 
• Driver’s license and access to a car is essential for meeting partners in person and exploring local opportunities
• Previous experience in B2B sales, partnership development, or brand expansion
• Entrepreneurial mindset: self-starter, proactive, and comfortable navigating ambiguity
• Passion for sacred plant medicines, ceremonial cacao, holistic health, or Indigenous wisdom
• Excellent communication & relationship-building skills
• Comfortable working remotely and independently while staying connected to our core team

⚡️ What We Offer

• A purpose-driven role in a heart-led, growing company
• The opportunity to be a foundational part of our Spanish expansion
• Flexible, part-time hours (approx. 10-15 hours/week to start) - more as we grow
• Free access to our Community platform & sacred cacao teachings
• Collaboration with a small, values-aligned team
• Potential to grow into a long-term role with more responsibilities 

Freelance Role | Remote: (Spain-based) | Start: As soon as the aligned soul is found